Shipping & Delivery
FAQ
SHIPPING & DELIVERY
How fast is shipping?
Current carrier estimates are approximately 9–14 days after dispatch, depending on your US destination. Processing time is additional. These are estimates, not guaranteed delivery dates. Standard shipping is $7.79, or free on orders of $50 or more after discounts.
Where can I track my order?
Use the tracking number in your shipping confirmation email on our Track Your Order page. New tracking numbers may take time to show the first carrier scan.
My order says delivered, but I cannot find it
Check your delivery address, mailbox, safe places and anyone who may have accepted the parcel. Then contact the carrier and email hello@clariadaily.com with your order number so we can investigate.
What if I entered the wrong shipping address?
Email hello@clariadaily.com within 12 hours of ordering. If the order has not shipped, we can update the address. After shipment, changes may not be possible.
Can I change my order after placing it?
Contact us immediately with the order number and the change you need. We will check whether it can be made before shipment. Model, color and quantity changes are subject to availability.
My payment failed — what should I do?
Check your billing details and payment method, then contact your bank or payment provider if needed. If you see a charge but have no order confirmation, email us before placing another order. Never email your full card number, security code or password.
Can I cancel my order?
Request cancellation within 12 hours of placing your order and before shipment by emailing hello@clariadaily.com. If it has shipped, see our returns policy.
How do I return my order?
Email us within 30 days of delivery with your order number. We will provide the return address and instructions. Change-of-mind return shipping is paid by the customer. Read our Returns & Refunds Policy.
What if my item arrives faulty or damaged?
Email us with your order number, a description, and clear photos of the product and packaging, preferably within 14 days of delivery. We will help arrange a replacement or appropriate refund. Your statutory rights are unaffected.
How can I contact customer support?
Email hello@clariadaily.com and include your order number if you have one. We aim to respond within 72 hours.